All of our Service Technicians are licensed and certified by the Texas Department of Public Safety. They have all passed criminal and FBI background checks and are required to pass both Texas level 1 and 2 certifications within the first ninety days of their employment.
No. Our security systems uses cellular communication to communicate emergencies between your alarm panel and our monitoring central stations.
No. Our security systems uses cellular communication to communicate emergencies between your alarm panel and our monitoring central stations. Our alarm panels can also use your wifi to communicate emergency signals to our monitoring central stations as a backup to the cellular communication.
Yes. All of our monitoring central station provide 24/7 monitoring so your property is protected around the clock.
Yes, you can choose to purchase security alarm equipment from us and monitor it by yourself. This is called “local monitoring,” meaning no emergency signal is being sent to a monitoring central station. You can also choose to install the equipment yourself or hire one of our licensed professional install it for you. Some functionality of the equipment might be limited, which we can explain to you before purchase.
Our rates vary depending on the level of service you choose. Contact us today for a complimentary quote on monitoring and equipment rates.
Yes! As long as your home has wifi internet, you will be able to see your cameras from your smart phone whenever you have cellular and internet coverage.
No, we have excellent security solutions for renters, including no-contract plans.
Yes. Most cities, counties or jurisdictions require you to obtain an alarm permit once your system is installed. This protects homeowners against intruders using false identities and helps jurisdictions crack down on companies using old equipment that causes false alarms. Our state-of-the-art equipment greatly reduces your chances of ever getting a false alarm.
Bigstar will help you discover the best solutions for your specific needs.
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